Essay-Lab.com is a relatively new academic writing service that has a lot of potential to become a reputable service with a large base of customers. The writers complete high-quality papers of various types; and the prices per page are set at really affordable rates. The drawback is that several customers have complained about their papers being late. The customer support system is another aspect that needs serious improvements.

Services Offered

These are the types of essays you can order at Essay-Lab.com: book reports and reviews, biographies, admission essays, article reviews, term papers, speeches and presentations, research papers, poetry reviews, movie reviews, and college essays.

As you can see, this is a straight-forward company that provides simple papers for college and high-school students. Its writers are not qualified to write theses, dissertations, research proposals, and other complex projects for graduate students. If, however, you need to order a simple essay that won’t be too complicated for your academic level, Essay-Lab.com may be the right choice.

Prices

There are only 5 deadlines you can choose from: 14 days, 7 days, 4 days, 48 hours, and 24 hours. The company should improve its pricing policy and provide more convenient alternatives for its customers. For example, if you need a paper within 10 days, you will have to go for the more expensive alternative of 7 days because a match for your deadline is not provided in the order form. Customers always appreciate when they can get a specific price for the deadline they have in mind, instead of going for a shorter deadline with a more expensive quote per page. These are the academic levels available at Essay-Lab.com:

  • School (with prices that range from $13.95 to $27.95 per page);
  • University (with quotes from $15.95 to $29.95 per page), and
  • Master (with prices from $17.95 to $31.95 per page).

As an example, if you choose to order a 4-page essay of University level and decide to go with the deadline of 4 days, the total price will be $91.80.

Discounts and Free Features

Unfortunately, you won’t find any discounts featured at Essay-Lab.com. The company doesn’t have a discount policy for returning customers, and there are no codes provided for first-time users.

The free features that come with each order include: title page, bibliography page, table of contents, delivery, unlimited revisions, and real-time order status checking.

Customer Support

The customer support system at Essay-Lab.com is insufficiently reliable. The company hasn’t invested in a toll-free number or a live chat feature, but the customer support is available 24/7. To get in touch with the representatives, you will need to open a ticket or update a ticket you have already opened. The feedback from the customer support representatives is not as fast as we would like it to be.

What’s Special about This Service?

At Essay-Lab.com, you can read basic writing tips targeted to students in high school. If you haven’t built a solid foundation for your academic writing skills, this is a good place to start from.

All factors considered, Essay-Lab.com is a reliable service that has to improve its delivery system, provide more convenient contacting options and work on the efficiency of its writers.