The website is cluttered, cramped, and full of unnecessary text. The design is disjointed, it doesn’t flow correctly, and it doesn’t lead the eye. The only redeeming feature this website has is the fact that their quoting tool is on the homepage near the top left of the screen. The auto-generating quote function is rather nifty.
Communication with customer support
The live chat function may be found at the top right of their website. It is the small blue button. Press the button and you are connected to their customer service department. You have to give your email address and so forth, which is annoying, and if there are no agents then they start emailing you. Nevertheless, if you do get through, then the staff are knowledgeable and professional.
Communication with writers
The Grab My Essay company is happy to allow you to have a two-way text chat with your writer, but I am 99% sure that I was text messaging with a customer support agent. During the text conversation, the “writer” made spelling and word-meaning mistakes that are typical of people with English as their second language–yet, none of those errors appeared in the essay I ordered.
Discounts and Additional benefits
Their discount adverts are slathered all over their poorly-designed homepage. You get 15% off your first order with the GME15OFF discount code, and they have seasonal offers that usually allow for 20% discounts. They also offer a free outline, free title page, free bibliography, free formatting, and free plagiarism report. They offer unlimited amendments, which is what essay-writing services should do (even though some don’t). Their free formatting perk is also handy for students that are sick of formatting errors.
What we ordered and how much we paid
Will gene therapy both cure sickle-cell anemia while wiping out Malaria?
Number of pages
3500 words / 13 pages
Start with the HBB gene and the hydrophobic R-group, but also move on to reverting the changes to the ionic interactions between fatty acid chains that allows cured sickle-cell patients to keep their Malaria resistance.
Discount we used
20% seasonal discount offer
Standard / sophomore
The quality of work
It wasn’t very good. I had to do a lot of editing and also,I sent back a lot of amendment requests and GrabMyEssay didn’t have time to do them. The writer didn’t cover enough of the malaria side of things. It needed a lot of work to bring it up to a passing grade, so I am not impressed.
Security and confidentiality guarantee
The customer service department says that all work is done privately and that they do not tell other people that students have used their services. They also said that they censor their records after projects are completed.
Our recommendation (if students should use this service)
Only use this service if you are looking for a cheap and cheerful solution to your essay problem. The work you will receive will be below par and you will have to fix it yourself. However, you get what you pay for and their GrabMyEssay offer very low prices.