Website Usability

The Grademiners site is quite nice to look at, although it would be helpful if they added more info on the different types of papers they provide. You have to go to the order form to see that (it can be found in a drop-down menu). You have to untick the ‘top writer’ box on the order form and ‘updates by SMS’, which I didn’t like; it would be easy not to notice and end up paying for a service you don’t want. Also they need to get someone to check the website text, as some of the English isn’t right – and that’s something a writing site needs to be perfect on.

Customer Support

The site seems to place a lot of emphasis on customer support, with the names and pictures of customer support staff. This is a nice touch, as I haven’t seen this on any other sites, and makes the site seem more personal. You can call them round the clock on a toll-free number, so if you have any worries about your paper (you always think of something late at night), you can call and it won’t cost you a cent.


It’s easy to contact your writer; you just use the site’s messaging service. I asked the customer services about this and they told me that writers usually respond quite quickly.

Discounts and Additional Benefits

As a first-time customer, I was pleased to be able to use a 15% discount code for new clients. Like most students I don’t have a lot of money, but really needed help with my dissertation. So the chapter I ordered was more affordable. You also get bonuses every time you order that can be used against further orders. That’s really useful to know in case I need more help later on (I’ve applied to do a Master’s degree).

Pricing review prices
I ordered a three-page chapter of my dissertation on 19th-century African Architecture, to be delivered in 10 days. This cost $18.95 per page, a total of $56.85. With the 15% discount code, I ended up paying $48, which I thought was a very reasonable price for the work required. I was tempted to pay extra for the premium level, as I wanted my dissertation to be perfect, but in the end decided it was too expensive for my budget.


The price of the chapter seems similar to the other essay writing sites I looked at. The writer clearly knew the topic well (I thought it might be a bit too obscure, but they didn’t seem to have any trouble finding a suitable writer for the job). I felt that it was money well spent, as that one chapter was holding up my dissertation. But the chapter they provided me with helped me complete the whole work by weaving the other chapters together. I was then able to see how to write my own chapter.

Security and Confidentiality Guarantee

It was clearly laid out that your information was protected, and payments were safe. In this age of hacking and security leaks, that’s good to know. Grademiners also assures you that all papers are free of plagiarism.


I would be happy to use the site again, especially as they reward repeat customers (some sites only offer discounts to new clients). It’s nice to know that they don’t just want to get new customers in, but actually give you an incentive to keep you coming back.